Technical Support Engineer (L2)

We are looking for a Technical Support Engineer to serve as a front-line technical partner for customers, handling incoming issues, performing triage and deep investigation across APIs, databases, integration, and application behavior, and working with Engineering when escalation is required.

• handle incoming technical issues
• perform triage and deep investigation
• debug problems across APIs, databases, integrations, and application behavior
• work closely with Engineering when escalation is required

• handle incoming technical issues
• perform triage and deep investigation
• debug problems across APIs, databases, integrations, and application behavior
• work closely with Engineering when escalation is required

• Innovation at its Core: Work on industry-leading technology that is shaping the future of logistics.
• Career Growth: Opportunities for professional development and career advancement.
• Collaborative Culture: Join a team of talented engineers and industry experts.
• Exciting Challenges: Solve complex problems and contribute to impactful projects.
• Flexibility: We offer a flexible hybrid work style and flexible employment types to suit your needs, ensuring a work-life balance that works for you.
• Competitive Compensation: Attractive salary and benefits package.