Senior AI/ML Engineer

We are looking for a Senior AI/ML Engineer to join a product AI team developing an AI-powered CRM system. The role involves working with LLM APIs, RAG, agentic workflows, and production MLOps.

• Design and improve agentic workflows and AI systems.
• Work with LLM APIs and the existing AI architecture.
• Develop RAG and context systems to personalize the user experience.
• Optimize token usage and AI-related costs.
• Fine-tune or adapt models when necessary.
• Participate in deployment, monitoring and production support of AI systems.
• Improve the quality, stability and scalability of AI solutions.
• Make architectural decisions and independently drive tasks from idea to implementation.

• Senior-level experience in AI/ML and LLM projects.
• Proven experience building and deploying AI systems, not only prototypes or experiments.
• Experience with agentic systems, RAG or other LLM-based solutions.
• Understanding of fine-tuning, model adaptation and model evaluation.
• Experience with production deployment and MLOps.
• Strong software engineering and architectural skills.
• High level of autonomy and ownership.