Staff Software Engineer: Platform SRE

Flexport is seeking a Staff Software Engineer for Platform SRE to build and operate reliable, scalable infrastructure in AWS, Kubernetes, and Terraform. The role involves evolving container orchestration, observability, CI/CD pipelines, and incident response tooling to support hundreds of engineers.

• Designing, building and operating reliable, scalable infrastructure in AWS and other cloud platforms
• Evolving our container orchestration (Kubernetes), Helm charts, deployment systems (Argo) and the guardrails around them to ensure engineers can safely deploy, run, understand and debug their services
• Evolving our observability stack (Openmetrics, Datadog) to make insights into our systems as good and easy to understand as possible.
• Setting standards for our Infrastructure-as-Code codebases (Terraform)
• Creating and supporting developers with CI/CD pipelines (Buildkit, Github Actions), build tooling (Gradle, Bazel, npm/pnpm/bun, Go and Cargo) and artifact repositories (Artifactory, ECR, github)
• Improving our incident response tooling to ensure we can efficiently handle incidents when they occur
• Crossing organizational boundaries to align with product teams and ship changes that impact the whole engineering org

• 10+ years of software engineering experience, site reliability engineering or infrastructure engineering experience, with significant time spent on production system infrastructure
• Deep knowledge of cloud infrastructure, with hand-on AWS experience
• Strong Infrastructure-as-Code skills, preferably with Terraform and a track record of creating safe and reusable infrastructure patterns. Clickops should be your tool of last resort
• Solid software engineering skills and the ability to build automation and production tooling in a general-purpose programming language
• Experience leading incident response, conducting blameless post-mortems or COE processes and executing on the follow ups.
• An independent mindset: you thrive in ambiguity, find the highest-leverage problems yourself, and don't wait to be told what to do
• Sound judgment around infrastructure: you will make the right decisions around security, IAM, networking and change management
• Excellent communication: you can write a clear design or incident document, explain operational tradeoffs, and align stakeholders across teams on platform-wide changes
• A generally helpful attitude. Everyone should know you within no-time as the person who gets stuff unblocked, points them in the right direction and makes their work easier. The 90’s can keep their BOFH.
• A drive for impact: you're not satisfied until our systems are reliable and every engineer is confident operating what they own
• Experience operating AWS at scale across multiple accounts, regions and availability zones
• Experience with GitOps and continuous delivery tooling such as Argo CD
• Experience with Identity and Access Management at scale, including OIDC
• Experience designing disaster recovery, business continuity, and resilience testing programs
• Experience improving cloud cost efficiency and resource utilization

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Daily catered lunches including vegetarian options, breakfast, snacks and soft drinks available in our office
• Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and several additional packages. Your monthly premium is fully paid by Flexport.
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life—the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.