PSP Account Specialist

ROIcamp is a media buying team working exclusively with the dating vertical. The PSP Account Specialist manages payment service providers, ensuring low decline rates, reasonable fees, and stable rebills. The role involves daily PSP operations, onboarding new providers, negotiating terms, and monitoring payment conversion.

• Handle daily PSP operations including limits, holds, incidents, and reconciliations, resolving them in hours rather than weeks.
• Onboard new providers end to end, covering first contact, terms, KYC and compliance, and the technical launch together with tech.
• Negotiate fees, rolling reserve, and contract terms with current and prospective partners.
• Match payment methods to GEOs (the countries and regions we sell into), using cards and wallets for Tier-1 and local methods for Tier-2 markets such as LatAm and CEE.
• Watch payment and rebill conversion, investigate drops in BI, and propose cascade and routing changes.
• Scout the market for backup providers, better terms, and new GEOs that match the team's expansion plan.
• Keep the numbers clean across reconciliations, discrepancies, and chargeback statistics.
• Plan and report on the payments direction.

• 2+ years working with PSPs and payment systems on the merchant side.
• Negotiation skills and systematic partner management, with CRM discipline rather than a scattered chat history.
• Business English at B2, written and spoken, since most providers communicate in English.
• Sharp attention to detail, because reconciliations and discrepancies are yours to own.

• Direct impact on profit, visible in every campaign's numbers rather than in an annual report.
• A real mandate to negotiate, so you defend provider terms yourself instead of escalating every point upward.
• Payment and affiliate conferences at the company's expense, which is where new PSPs are usually found.
• Fully remote work and minimal bureaucracy between you and a decision.
• Payouts on a fixed date, which we treat as a baseline expectation for a payments role.