Software Engineer - Consumer Products

Lincoln Center is seeking a Software Engineer to join the Commerce team within the Digital Experience department. The role focuses on building and maintaining commerce experiences for ticketing, donations, memberships, and patron accounts across web and mobile platforms.

• Build and maintain features that support ticketing, checkout, donations, memberships, and patron account experiences across web and mobile platforms.
• Collaborate closely with Product Managers and Designers to translate business requirements into scalable technical solutions.
• Develop and maintain integrations with ticketing systems, CRM platforms, payment processors, and third-party services.
• Optimize performance and reliability across high-traffic commerce experiences, particularly during on-sale and peak demand periods.
• Implement analytics tracking and instrumentation to support funnel analysis, experimentation, and continuous optimization.
• Contribute to the design and evolution of API-driven architectures that enable flexibility, scalability, and reuse across systems.
• Write clean, maintainable, and well-tested code, and participate in code reviews to uphold engineering standards.
• Support debugging, troubleshooting, and resolution of production issues to ensure a stable and consistent patron experience.
• Partner with cross-functional teams to improve system usability, reduce operational friction, and enhance internal workflows.
• Help ensure all commerce experiences meet accessibility standards and deliver a seamless, intuitive user experience.

• Experience building or contributing to digital commerce systems such as ticketing, e-commerce, payments, or subscription platforms.
• Proficiency in modern web development technologies such as JavaScript or TypeScript, and frameworks such as React or Next.js.
• Experience working with backend systems and APIs, including REST or GraphQL services.
• Familiarity with integrating external systems such as payment gateways, CRM platforms, or ticketing systems.
• Experience working with cloud environments such as AWS, GCP, or Azure.
• Understanding of modern software development practices, including version control, testing, and CI/CD pipelines.
• Strong problem-solving skills and the ability to debug complex systems across multiple integrations.
• Ability to collaborate effectively with product, design, and engineering stakeholders.
• Clear communication skills and the ability to explain technical concepts to non-technical audiences.
• Experience with analytics, experimentation, or performance optimization is a plus.