Head of AI and Business Automation

Reelly AI is a B2B platform in real estate sales. They are looking for a hands-on Head of AI & Business Automation to build AI agents and automate internal processes. The role involves strategy, implementation, and adoption of AI across sales, support, and operations.

• Map processes with their owners, identify bottlenecks, and establish a baseline for time, cost, errors, and service quality
• Prioritize an automation backlog by expected business value and effort; decide when to build, buy, or improve an existing process
• Build and launch agents, integrations, and workflows using APIs, webhooks, and company data; address data quality before scaling
• Make systems dependable: test output quality, monitor usage and costs, keep logs, handle failures and retries, and provide human review or handoff where needed
• Work with the CTO on safe data access, permissions, and security; choose straightforward rule-based automation when an LLM is unnecessary
• Help process owners adopt new workflows through documentation, training, and clear ownership; measure actual results after launch
• Manage priorities and ongoing reliability, and help recruit and lead a small team as needs become clear

• Someone who can show 2–3 production AI or automation cases used by real people, explain their personal contribution, and share before-and-after results
• Practical ability to build with Python or TypeScript, SQL, REST APIs, and CRM systems
• Good judgment about when to use an LLM, a deterministic workflow, or human involvement
• Experience delivering reliable business systems, with attention to data quality, access safety, testing, monitoring, and operating costs
• Someone who can independently work with technical and non-technical teams, explain trade-offs, and communicate clearly in English
• Strong ownership: you can turn an unclear business problem into a prioritized plan, ship a working solution, and measure its effect
• Experience in B2B SaaS or a data/API business, Sales, Customer Success, Support, or leading a small team will be an advantage. Familiarity with n8n, Make, Zapier, MCP, or RAG is useful where it solves a real problem.

• Direct collaboration with the founder and influence over decisions
• Working at a fast-growing product startup that is already a leader in the international market
• Experience in a field involving some of the world’s most expensive real estate, investments, AI, data, marketing, and rapid growth
• A high salary, bonuses, and company shares. Full transparency and a young team
• Opportunities for business travel: we have already launched operations in Thailand, Indonesia, the Maldives, Georgia, and other destinations