Senior Staff Software Engineer, Front End (Customer Experience)

Scout Motors is an iconic American automotive brand building electric pick-up trucks and SUVs. This role is for a Senior Staff Frontend Engineer on the Customer Experience team, responsible for defining frontend architecture across the purchase journey, building high-quality customer-facing experiences, and leading frontend initiatives.

• Define and drive the frontend architecture across the customer purchase journey, making deliberate decisions about component design, state management, rendering strategy, and application structure that the team builds on for years.
• Build high-quality, performant customer-facing experiences end-to-end, from pixel-perfect UI implementation through API integration, error handling, and production monitoring.
• Own the frontend performance and reliability bar: Core Web Vitals, load time, rendering performance, and the resilience of the UI when backend services or third-party integrations are degraded.
• Lead the evolution of our shared component library and design system, ensuring consistency, accessibility, and developer ergonomics across all customer-facing surfaces.
• Partner deeply with product and design, shaping interaction patterns and UX decisions from a technical perspective and pushing back when proposed experiences would compromise performance, accessibility, or maintainability.
• Drive cross-team frontend initiatives, establishing standards and patterns that other teams building customer surfaces adopt and benefit from.
• Conduct deep code and design reviews, author frontend architectural decision records, and establish the engineering practices that define quality for the team.
• Mentor and grow senior frontend engineers, expanding their architectural thinking, design system instincts, and ownership of the customer experience.
• Champion accessibility and inclusive design as first-class engineering requirements, not post-launch afterthoughts.
• Champion pragmatic AI-assisted development, evaluating tools, setting team norms, and helping engineers use them effectively across the UI development lifecycle.

• A Bachelor’s or Master’s degree in Computer Science, or a related technical field
• 12+ years of frontend engineering experience, with senior staff-level or equivalent technical scope and demonstrated org-wide influence.
• Deep expertise in modern frontend technologies including WebGL, GSAP, Framer, and Astro, with a focus on building performant, maintainable systems.
• Deep expertise in React and TypeScript, including advanced patterns, performance optimization, and large-scale application architecture.
• Proven experience owning and evolving component libraries or design systems at scale.
• Strong instincts for UX and interaction design, thinking about the customer experience and not just the implementation.
• Mastery of frontend performance: Core Web Vitals, rendering strategies (SSR, SSG, CSR), code splitting, and bundle optimization.
• Deep understanding of web accessibility standards (WCAG) and practical experience building inclusive experiences.
• Track record of leading frontend technical strategy across teams, authoring RFCs, driving architecture reviews, and influencing peers and leadership.
• Experience working closely with design and translating design intent into technically sound, maintainable implementations.
• Excellent communicator, able to make frontend tradeoffs legible to product, design, and non-frontend engineering stakeholders.

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave