System Administrator - Infrastructure team

Readdle is looking for a System Administrator to own access, support, and asset management for a distributed team, with opportunities to contribute to infrastructure projects and automation.

• Own the full access lifecycle (provisioning, reviews, and revocation) with every step documented in-ticket.
• Resolve support and service requests end-to-end so people across the distributed team can keep working without friction.
• Administer Google Workspace and Jira Service Desk, including the intake forms and workflows that shape how requests arrive.
• Administer our GitHub organization: members, teams, repository permissions, and access as part of the standard access lifecycle.
• Maintain Jenkins nodes and the GitHub–Jenkins integration (webhooks, credentials, build agents) that engineering teams rely on every day.
• Manage a fleet that is almost entirely Apple: enrollment, configuration profiles, OS updates, and security baselines through MDM.
• Identify recurring request types and remove them through automation and self-service.
• Contribute to infrastructure projects, from security improvements to internal systems consolidation.

• 3+ years of experience in system administration, including hands-on Google Workspace and macOS administration in a company environment.
• Proven experience owning asset management.
• Intermediate Linux command-line skills and a working knowledge of AWS and GCP.
• Discipline in documentation and in following access policy.
• A service-oriented approach: you work comfortably with non-technical users and take each request through to a working outcome.
• Good written and verbal English (B2 preferred).