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What does "bottleneck" mean?

A bottleneck is the stage of a process where tasks get delayed longer than at other stages, which slows down the entire flow of work. Just like in a bottle with a narrow neck - liquid does not pour faster than the narrowest point allows - in a team, speed is limited by the slowest stage.


Signs of a bottleneck

  • The column on the Kanban board fills up with tasks.
  • The cycle time at this stage keeps growing.
  • The team is often waiting for results from a specific specialist or step.
  • On the CFD (cumulative flow diagram), the zone for this stage widens sharply.

Why it matters to find and remove them

  1. Increases flow speed. Removing the bottleneck speeds up the whole process.
  2. Reduces stress and overload. A balanced workload makes the work more sustainable.
  3. Transparency. It becomes visible where time is being lost, so resources can be managed consciously.

How to remove one

  • redistribute tasks among team members;
  • introduce automation or simplify the step;
  • temporarily raise the WIP limit at earlier stages to unload the critical point;
  • analyze the causes - lack of skills, unclear requirements, manual checks.

Conclusion

A bottleneck is the point that limits the throughput of the whole system. Finding and removing bottlenecks is the key to a smooth, predictable, and efficient flow of work.

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