Senior Full Stack Developer - Advisor Assist

As a Senior Full Stack Developer - Advisor Assist, you build AI-powered capabilities that support thousands of Contact Center Advisors during real customer conversations. You develop cloud-native services that enable features such as automated call summaries, real-time knowledge search and CRM integrations.

• Build and improve backend services using Node.js and TypeScript in a cloud-native environment
• Integrate Advisor Assist with CRM systems, knowledge platforms and conversational tooling
• Strengthen system reliability through automated testing, CI/CD pipelines and monitoring
• Work closely with UX, Data Science and product teams to deliver user-friendly solutions
• Contribute to responsible AI implementation by focusing on transparency, safety and explainability

• 5+ years of experience as a Full Stack or Backend Developer
• Strong experience with Node.js and TypeScript
• Experience with Azure, Kubernetes and Docker
• Understanding of distributed systems and microservices
• Experience with CI/CD, automated testing and monitoring
• Experience with Python for AI or automation
• NestJs and VueJS
• Affinity with LLMs, retrieval-based architectures (RAG) or AI/ML applications

• 11% benefit budget that you can use for flexible employment conditions — and any unused amount is paid out to you
• Five weeks of paid vacation per year
• €1,000 annual personal development budget (up to €3,000 with accumulation)
• A public transportation pass
• A solid pension plan