JavaScript Engineer

Ciklum is looking for a JavaScript Engineer to join their team in Ukraine. The role involves developing complex conversation flows and logic branching for voice and text AI agents, migrating chatbots, and building API integrations. The team works on business automation initiatives.

• Develop complex conversation flows and logic branching for both voice (AI Voice Agent) and text (Partner Assistant)
• Execute the technical migration chatbot to the newly developed Helix-powered Partner Assistant and build robust API integrations for internal support systems
• Be passionate about Event-Driven and Microservices Architecture
• Code, maintain and deploy quality code within an agile environment
• Be a collaborative member of a modern software team by owning, supporting and contributing to processes, standards, and designs alongside engineering teams in the UK, Germany, Netherlands, Canada and beyond
• Be product-oriented. Develop software that other people want to use, define product features, participate in workshops with other product development teams and communicate the technical work of your team to other product development teams
• Own workstreams and track the progress you are making towards the wider goals of your team, and transparently communicate that progress to your team and Technology Manager
• Ensure you and others continuously improve by proposing and implementing new processes, designs and engineering practices that make your team more effective
• Take responsibility for supporting your changes all the way through to proving that they work well – and continue to work well – in production

• 3+ years of coding experience in Javascript/Node.js
• Experience with AI Voice Agent
• Experience with IT support platforms
• Delivering high-quality software projects, using established best practices, and being able to implement mechanisms to ensure the quality is kept during its lifecycle
• Able to work independently and collaborate to solve complex problems
• Experience in an Agile environment (Scrum, Kanban)
• Critical thinking and good communication skills
• Perform a broad range of complex technical or professional activities, in a variety of contexts
• Investigate, define and resolve complex issues
• Able to work in distributed cross-functional teams effectively
• Influence customers and team members on the project level
• Plan, schedule and monitor your own work competently
• Have learning agility (readiness for challenge and being open to change)
• Confident Intermediate English (or higher) is a must

• Strong community: Work alongside top professionals in a friendly, open-door environment
• Growth focus: Take on large-scale projects with a global impact and expand your expertise
• Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
• Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
• Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice
• Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations