Operations Manager

ZentixSoft is looking for a Consent Management Operations Specialist to manage OneTrust CMP administration, support privacy operations, and coordinate with engineering and legal teams. This is a full-time remote outstaffing role for 6+ months.

• Maintain CMP settings, vendor information, consent banners, templates, translations, domain settings, and user access permissions.
• Execute and monitor recurring web/mobile tracking technology scans (cookies, pixels, SDKs) and validate that metadata correctly populates user-facing materials.
• Triage incoming CMP support requests, clarify requirements, coordinate escalations with Engineering and Privacy teams, and maintain operational SLAs.
• Translate legal/privacy guidance into platform configurations, support reconsent campaigns, and organize consent records, inventories, and audit evidence.
• Collaborate with developers on CMP integrations, SDK/script updates, consent signal validation, and technical troubleshooting.
• Maintain onboarding guides, checklists, and templates while refining intake workflows and platform maintenance procedures.

• Hands-on experience administering OneTrust or similar enterprise Consent Management Platforms (CMP) / privacy tech platforms.
• Practical background in privacy/compliance operations, platform administration, product operations, or technical support.
• Solid understanding of digital tracking technologies (cookies, mobile SDKs, web tags), consent frameworks, and privacy operations.
• Confident working with SaaS admin consoles, ticketing tools, spreadsheets, and recurring operational controls.
• Excellent triage, escalation, and coordination skills across engineering, product, and legal/compliance stakeholders.
• Fluent / Proficient English with strong technical writing skills and high attention to detail.

• A structured system of compensation reviews aligned with your operational growth.
• Sustainable workflows with no senseless overtime, helping you keep your resource fully charged.
• Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy.
• Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.