Full-stack Software Engineer - Claiming Experience

AirHelp is a global travel tech company seeking a product-minded Full-stack Software Engineer for the Claiming Experience team. The role involves building and evolving core claiming flows across the full stack, working with React, Node.js, Ruby on Rails, and PostgreSQL.

• Build and evolve the core claiming flows, across frontend and backend, all the way to production
• Work with Product, Design, and Data to spot friction, frame the problem, and ship measurable improvements
• Design and run experiments that lift submission rates and reduce confusion
• Integrate the claiming flow with the systems around it: documents, comms, claim processing, partner APIs, internal tooling
• Modernise legacy parts of the journey so the team can move faster with less risk
• Raise the bar on reliability and observability for these flows
• Hold the line on engineering quality through reviews, testing, and pragmatic technical decisions
• Use AI-assisted workflows where they genuinely speed you up or improve the work

• 4+ years building and owning client-facing production apps where reliability, performance, and conversion actually matter
• Strong in at least one of: TypeScript/React, Ruby/Rails, Node.js and willing to work across the stack
• Product instinct: cares whether the code solved the right problem, not just whether it shipped
• Comfortable across the full lifecycle: framing, building, testing, deploying, monitoring, iterating with testing discipline
• Solid with relational databases, ideally PostgreSQL
• Ownership mindset: goes looking for important problems instead of waiting for a perfect ticket
• Clear communicator in English, written and spoken

• Private healthcare
• Non-service days
• Wellness budget
• Travel stipend
• Gym/transport subsidy
• Free access to AirHelp services