IT Automation Engineer

We are looking for an experienced IT Automation & Business Systems Engineer to join a fast-growing international technology organization. This role combines automation engineering, internal platform ownership, low-code development, cloud administration, and IT operations. You will work with teams across HR, Finance, Security, Engineering, and Operations to streamline business processes and build internal tools.

• Design, build, and maintain business process automations across HR, Finance, and operational systems.
• Support identity lifecycle processes, including onboarding, role changes, and offboarding workflows.
• Maintain integrations between enterprise platforms such as HRIS, CRM, ERP, and collaboration tools.
• Troubleshoot automation failures, API issues, data synchronization problems, and workflow performance bottlenecks.
• Collaborate with business stakeholders to identify and implement process improvements.
• Own and enhance internal applications used for governance, reporting, and operational workflows.
• Build and maintain low-code solutions and lightweight business applications.
• Develop integrations with external and internal data sources.
• Improve data quality, reporting accuracy, and platform reliability.
• Create documentation, technical specifications, and architecture decisions.
• Support internal AI initiatives, including governance, access controls, and usage monitoring.
• Develop tools that provide visibility into AI platform adoption, utilization, and costs.
• Work with APIs, automation platforms, and conversational interfaces to improve employee productivity.
• Evaluate and integrate new AI-related tooling and services.
• Provide advanced technical support for complex incidents and escalations.
• Manage SaaS applications, access controls, and identity management solutions.
• Support endpoint compliance, security monitoring, and audit activities.
• Partner with Security teams to review new tools, integrations, and vendor requests.
• Assist with compliance evidence gathering and operational reporting.

• 4+ years of experience in IT Automation, IT Engineering, Business Systems, or similar roles.
• Hands-on experience with enterprise automation and integration platforms (e.g. Workato, MuleSoft, Boomi, Power Automate, Zapier Enterprise).
• Strong SQL skills and experience working with cloud data platforms.
• Experience integrating systems through REST APIs, webhooks, and service accounts.
• Knowledge of Microsoft Entra ID (Azure AD), SSO, SCIM, SAML, and identity lifecycle management.
• Experience with cloud services in Azure.
• Scripting skills in PowerShell and/or Python.
• Familiarity with low-code development platforms and internal business applications.
• Experience with ITSM platforms and incident management processes.
• Strong troubleshooting and problem-solving abilities.
• Experience with Snowflake, Salesforce, NetSuite, or similar enterprise platforms. (Nice to have)
• Knowledge of Slack integrations or chatbot development. (Nice to have)
• Exposure to LLM platforms such as OpenAI, Anthropic, or Google Gemini. (Nice to have)
• Experience supporting SOC 2, ISO 27001, or similar compliance frameworks. (Nice to have)
• Familiarity with endpoint management and modern device administration. (Nice to have)
• Experience with Power BI, GitHub, and Azure DevOps. (Nice to have)

• Opportunity to work on high-impact automation and internal platforms.
• Exposure to modern cloud, AI, and enterprise technology ecosystems.
• A collaborative and international working environment.
• Significant ownership and autonomy in driving technical solutions.
• Professional growth across engineering, operations, and business systems domains.