IT Operations Manager - IT Software Engineering (m/f/d) for AIRBUS

IT Operations Manager responsible for provisioning software packages, maintaining infrastructure, monitoring system performance, and performing ITIL-based support processes for Airbus Defence and Space in Taufkirchen.

• Ensures the provisioning of new software packages and upgrades
• Maintains the infrastructure in operational condition in line with OLA/SLAs
• Monitors and tracks system performance against negotiated service-level agreements (SLAs)
• Communicates improvement, updates and obsolescence management of products to the IT Product Manager
• Performs the ITIL based support processes that include incident, problem, change, configuration, and event management
• Analyses console messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors as needed
• Supervises system backup processing
• Identifies and implements technologies and processes that improve the reliability, efficiency and availability of the systems environment

• Completed studies in Computer Science or a comparable qualification
• Several years of work experience in IT / Information Systems
• Very good knowledge of configuration management tools and how they work is essential
• Proficient in the use of Linux (Server and workstation) is a must have
• Proficient in the use of Windows (Server and workstation) is required
• Working knowledge of any of the following systems would be an advantage: Redmine, Sapienza Eclipse, Subversion, Gitlab, Jira, Confluence
• Fluent German and English skills, both spoken and written

• Exciting jobs at interesting companies such as Airbus Operations, Airbus Defence & Space, and the aerospace supply industry
• Attractive and fair salary conditions
• Comprehensive employee benefits program "Orizon PlusPunkte"
• Training measures suiting your tasks and activities
• Up to 30 days of annual leave
• Personal support and qualified advice at the Unit Aviation offices, e.g.in Hamburg-Finkenwerder, Stade, Augsburg, Munich, or Bremen