UI/UX Designer (Full-time, Based in Dubai)

We're looking for a UI/UX Designer passionate about creating seamless shopping experiences for multiple eCommerce stores. The role involves designing interfaces, conducting UX research, and collaborating with teams to improve conversion rates.

• Design intuitive and engaging user experiences across desktop and mobile eCommerce websites.
• Conduct UX research and analyze customer behavior using qualitative and quantitative insights.
• Create user personas, customer journey maps, user flows, wireframes, and interactive prototypes.
• Design high-fidelity interfaces that align with brand identity while optimizing usability and conversions.
• Improve key customer journeys.
• Collaborate with Marketing, E-commerce, Product, Developers, and CRO teams to improve website performance.
• Plan, conduct, and document usability testing sessions with real users.
• Perform UI/UX audits and identify friction points affecting conversion rates.
• Validate designs through A/B testing, heatmaps, session recordings, customer feedback, and analytics.
• Work closely with developers to ensure pixel-perfect implementation and smooth design handoff.
• Maintain and evolve the company's design system, reusable UI components, and documentation.
• Monitor website performance and continuously recommend UX improvements based on customer behavior and business goals.
• Stay updated with global eCommerce UX trends, accessibility standards, and emerging design practices.

• 4–6 years of UI/UX design experience, with at least 3 years in eCommerce.
• Strong portfolio demonstrating end-to-end UX thinking and high-quality UI execution.
• Hands-on experience designing responsive websites for desktop and mobile.
• Strong understanding of eCommerce customer journeys and conversion optimization.
• Experience designing for Shopify, Shopify Plus, Magento, WooCommerce, or similar eCommerce platforms.
• Expertise in Figma (mandatory), FigJam, Adobe Creative Suite, and modern prototyping tools.
• Experience conducting usability testing, heuristic evaluations, and UX audits.
• Familiarity with tools such as Microsoft Clarity, Hotjar, Google Analytics (GA4), or similar user behavior platforms.
• Experience collaborating with developers and preparing detailed design specifications.
• Understanding of responsive design, accessibility (WCAG), and front-end constraints (HTML/CSS knowledge preferred; coding not required).
• Strong understanding of typography, layout, spacing, color systems, interaction design, and visual hierarchy.
• Ability to translate business objectives and customer insights into intuitive digital experiences.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

• Transportation to and from the office
• Health insurance
• 30 days paid leave yearly
• Yearly paid air-ticket allowance