Senior Software Engineer

We are working with a YC backed start-up in the AI space, helping customer experience teams level up performance through automated coaching. The role involves ownership of key tech decisions, shaping the product, mentoring others, and hands-on impact across the stack from AI integrations to core architecture.

• Design and scale systems that analyse large volumes of customer interactions from various platforms, surfacing insights and performance signals in real time
• Build adaptive training tools across chat, voice, and video that respond naturally to user input, creating lifelike roleplay experiences
• Craft responsive, high-speed interfaces capable of managing complex AI workflows without compromising user experience
• Support teammates through hands-on mentoring while helping shape key technical choices and long-term engineering direction

• Proven experience thriving in fast-paced, constantly evolving start-up environments
• Skilled at building and shipping complex, user-facing products from the ground up
• Deep expertise in modern web technologies, especially TypeScript and Next.js
• Comfortable owning key technical decisions, leading parts of the product, mentoring teammates, and continuously learning new tools and frameworks