Junior Students Coordinator

Mate academy is an EdTech company helping people build careers through learning. They are looking for a Student Coordinator to support students in Poland. The role involves onboarding, feedback analysis, and employment preparation.

• Take care of students throughout their studying flow: onboard new students in chats and at weekly onboarding meetings, communicate and solve organizational problems that arise.
• Gather and analyze student feedback to suggest changes (and make them happen) to the product;
• Help prepare students for employment and accompany them on their journey: check homework (CV, LinkedIn, Cover Letter), conduct mock interviews, and work closely with the partnerships team by recommending them to help in securing the job
• Support processes in the courses (both existing and upcoming);
• Conduct webinars and public speeches (online);
• Work with Slack, the CRM system, the task manager, and basic analytics.

• 1+ year of experience in Recruitment / Teaching or Tutoring / Project Management / Coordination/ HR / Customer Service
• Excellent communication skills (both written and verbal) and ability to explain complex things simply;
• The ability to learn quickly and be a team player who can also work independently;
• Proactive approach in resolving issues and improving processes, with the ability to handle repetitive tasks;
• Empathy for students and the ability to manage conflicts;
• Consistency and time management skills;
• General understanding of the IT market and readiness to learn basic technologies, tools, and approaches;
• English at Upper-Intermediate+ level and fluent Polish
• Desire to learn how technologies work ‘under the hood’ and study our basic courses (HTML/CSS, JS, SQL, Java, etc.);
• Desire to learn the best employment practices to help students find jobs.

• Your voice matters—you won’t just follow a plan, you’ll help make it
• A no-bullshit culture with 0% bureaucracy
• A team that shares knowledge and isn’t afraid to make mistakes
• The top EdTech product
• Competitive service fee, regular reviews, and B2B contract collaboration
• Paid sick leave & 22 working days of paid contract breaks
• Self-development days for continuous learning
• Financial support in medical emergencies
• Personal crisis leave, arranged individually
• $600 annual L&D budget for courses, conferences, mentoring, etc
• Mate аcademy course discounts: 50% for you and your immediate family during employment and for one year after; 20% for friends.
• English courses in groups of up to 4 people
• Apple equipment